Front-of-House Team Member
(Full-time/ Part-time)
Job Responsibility:
- Greet guests upon arrival, assist with ordering and escort them to their table.
- Deliver food and beverage orders to the table in a timely manner.
- Provide excellent customer service to ensure customers are satisfied with their dining experience.
- Clear tables and reset them for the next guest in a fast-paced environment.
- Run and maintain beverage station when required
- Follow all health and safety protocols and maintain a clean and organized work environment.
- Collaborate with and assist the kitchen team to ensure that food is prepared and served to guests' specifications.
- Maintain the restaurant at high levels of hygiene and tidiness at all time including but not limited to floors, service stations, bathrooms, shop front etc.
- Assist in other Ad Hoc general restaurant tasks when required including stock rotation, waste disposal etc.
Requirements:
- Prior experience as a waiter, barista or in a similar customer service role.
- Strong communication skills and the ability to multitask in a fast-paced environment.
- Knowledge of food and beverage service standards.
- Familiarity with POS systems.
- Flexibility to work weekends, evenings and holidays.
- Ability to work well as part of a team.
- Excellent attention to details and a commitment to providing outstanding customer service.
- Right to reside and work in the UK
Job Package & Benefits
- Full time & Part time
- £12/hr and potentials for growth based on performance
- 28 days annual leave inclusive of bank holiday
- Free staff meal on rota
- Staff discount on food & drinks
- All breaks are paid
- NI & Pension scheme
- Weclose at 9pm on weekdays and 7:30pm on weekends . No late nights
- Christmas and New Year Closure
- All breaks are paid
- A young and fun family-styled team with Hong Kong culture related festive gatherings
We offer a competitive salary, a supportive and dynamic working environment, and opportunities for growth and advancement. If you are a passionate and driven candidate cooking for a new challenge, we want to hear from you!
Please send your CV, availability and a cover letter to info@hokolondon.co. We are an equal opportunity employer and welcome applicants from all backgrounds.